Return Policies

Return Policies for Rods and Reels

We want our customers to be fully satisfied with every item purchased from Styx Fitness. Our goal is to make an exchange or refund as fair and easy as possible.

With the original sales receipt, returns are accepted within 30 days from date of purchase. The item must be returned in its original packaging and with all accompanying manuals, parts and accessories and in original re-sale condition. Damaged goods will not be refunded.

A 20% re-stocking fee will be applied to all equipment returns. For items shipped, the customer will be responsible for the shipping charges for the return of the product.

Returned items are refunded at the original purchase price, plus applicable sales tax, in the original method of payment. This means, Refund will be given as credit from your original payment method once we receive the return item(s).

Unfortunately, we cannot refund original delivery & return pick-up handling charges. All shipping costs will be borne by the customer.

To return an item, you must have a Return Approval from us whereby you will receive a RMA number to proceed from there. No Approval automatically is a refusal to refund..